Tel: +44 (0) 20 8391 0111

Orders/Shipping

Return Policy

Callaway Golf Europe wants you to be fully satisfied with every item you purchase. If you are not satisfied with the item you have purchased, you may return it within 30 days of shipment for a full refund of the product price. This returns policy is offered in addition to your statutory rights. This refund does not include the cost of any delivery charges (where applicable).

Please retain proof of posting when returning items to us by post.

Returns Address

Callaway Golf Superhub
Unit 10C Viscount Way
South Marston Industrial Estate
Swindon
SN3 4TN

Please note that Callaway Golf Europe reserves the right to refuse a refund outside of the 30-day refund period stated above unless the product is deemed faulty or unsatisfactory.

To qualify for a refund:

  • The item must be returned unused and in its original condition.
  • Must be complete with all parts and accessories intact.

Refunds can only be credited back to the debit/credit card, or other payment method (e.g. PayPal) used to make the original purchase. Please allow 5-7 working days for the refund amount to be credited back to the account used to place the order.

Items which can't be returned using our Returns Policy

  • Customised items
  • Personalised items
  • Free gifts/free items

We regret to inform you that we are unable to offer a refund or exchange on any order for customised product(s). When placing an order for customised items, there will be a one-hour grace period where you will be able to cancel your order by calling us on the number detailed in the order confirmation e-mail.

Please also note that we cannot print any text on a product which infringes on any patent, trademark, copyright or other intellectual property rights held by another party.